RETURNS

Product returns

Return right: .
You have the right to return a product that you have purchased from our electronic store. Returns are acceptable within ten (10) days as from the date you received the products, and only provided that the products you wish to return are in the same condition as at the time of their receipt, in their complete and undamaged package together with all accompanying documents of the product you selected (e.g. Consignment Note – Invoice, Retail Sale Receipt etc.). For your convenience as well, please check the condition of products during acceptance, as well as their package and type for any faults. In case of return of faulty products or products which are other than those ordered, our company undertakes to replace them promptly for free. In any other case of product return, you will bear the transport costs.

Instructions: .
Prior to each return, you are advised to send an email to info@rouge.gr. This email address is protected against malicious use; alternatively, you may contact our Customer Service Centre at: 210 5786944 -5 -6 (three lines), to declare your wish for a product(s) return

Contact

For any further information or clarifications you may contact us from Monday to Friday 9:00-17:00 at: 210 5786944 -5 – 6 (three lines), or send an email to info@rouge.gr.